Frequently Asked Questions
As this is just a launched service, no-one has actually asked these questions yet, but we think that someone might.
For Renters
How do I reach a cottage owner?
You can find cottages through our search page. On each cottage's page there is a contact form you can use to send a message directly to the owner. No account or login is needed — just fill in your details and send.
Does mokkihetki.fi handle payments?
No. mokkihetki.fi is a listing platform only — we do not process any payments between renters and owners. Payment method and terms are agreed directly between you and the owner.
Do I need to create an account to contact an owner?
No. Renters do not need to register or log in. Simply find a cottage you are interested in and send a contact request to the owner through the listing page.
Will I get the owner's contact details?
After you send a contact request, it is up to the owner to decide how to continue. The owner may choose to share their contact details with you directly as part of their reply.
For Cottage Owners
How do I list my cottage on mokkihetki.fi?
Listing your cottage is easy: 1. Create an account. 2. Fill in your cottage details, photos, and pricing. 3. Choose your subscription and publish. You can manage all your listings from one place.
What is the cost of listing my cottage?
We use a clear and affordable fixed annual fee. All new listings come with a 180-day free trial. We don't take any commission on bookings, so all rental income goes directly to you. You can find detailed pricing on our 'List your cottage' page.
How are bookings and payments handled?
We provide you with visibility and a platform for your listing. Renters contact you directly, and you can agree on the booking and payment method (e.g., invoice or bank transfer) directly with them. This way, you save on service fees.
How long does the listing subscription last?
All new listings start with a 180-day free trial. After the trial, the subscription is billed annually. When the subscription period ends, you can renew it to keep your cottage visible on the platform.
Why doesn't my invoice show VAT?
Mökkihetki Oy is not registered for VAT — we apply Finland's small-business exemption under Section 3 of the VAT Act. That means we don't add VAT to our price, and none appears on your invoice. If you're buying the subscription for your business, there's no VAT on the invoice for you to deduct. The price shown is the full amount you pay.